THE QUALITY OF GOVERNMENT SERVICES IN THE RUSSIAN FEDERATION AND THE WAYS OF ITS IMPROVIN

Authors

  • Vera Aleksandrovna Lukina РАГС , Russian Academy Public Administration Автор

Keywords:

quality of government services, openness of public administration's activity, principle of "one window", e-Government

Abstract

The article analyzes a policy of the Russian Federation in development government services for public and improving its quality.

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References

Алескеров, Ф.Т., Головщинский, К.И., Клименко, А.В. Оценки качества государственного управления. - М.: ГУВШЭ, 2006.

Manning, N., Pfrison, N. International Public Administration Reform: Implikations for Russian Federation. - World Bank. - 2003. - February.

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Published

2010-12-15

Issue

Vol. 22 No. 7 (2010)

Section

Articles

How to Cite

Lukina V.A. THE QUALITY OF GOVERNMENT SERVICES IN THE RUSSIAN FEDERATION AND THE WAYS OF ITS IMPROVIN // Sociology of Power. 2010. Vol. 22, no. 7. P. 141–148.

Коды статьи

  • EDN NBLXDD
  • Тип статьи (РИНЦ) Научная статья (Научная статья)