The Quality of state and municipal services

Authors

  • Andrei Pokida Центр социологических исследований Российской академии народного хозяйства и государственной службы при Президенте Российской Федерации , Russian Presidential Academy of National Economy and Public Administration Автор

Keywords:

administrative regulations, state and municipal services, common data portal for state and municipal services, innovations in the sphere of services, quality of state and municipal services, informal payments, appeal procedure

Abstract

This article provides the results of public opinion poll which was held on the 1st of November 2011 by the specialists of The Russian Presidential Academy of National Economy and Public Administration.

Published

2011-12-15

Issue

Vol. 23 No. 8 (2011)

Section

Articles